We understand that change can be difficult. Most sales transformation projects fail because teams struggle to translate new learnt behaviours into new integrated work-practices. As a result teams become frustrated and slip back into old ways of working. Thats why we provide a range of collaborative design and implementation services to ensure that we not only design the right solution for your company's needed, but we deliver sustainable change and performance improvement.
Customer purchase experience
Inspire customers and elevate ambition at every touchpoint across the customer journey. Make each unique interaction a memorable experience that builds customer advocacy and consensus to buy. We’ll work with you to design superior customer interactions for every key touchpoint across the customer-revenue lifecycle. Turn experiences into true moments of differentiation for your products and services
Team sales workflow design
Because every customer and every sale is different. We’ll work with your team to understand your customer buying behaviours. Then we’ll create tailored sales workflows that ensure every team member understands their role and has clarify and alignment of purpose. Define goals, set expectations, agree standards to scale performance excellence.
Team selling competencies
No successful salesperson is an island. More than ever, winning opportunities requires the close collaboration of people with the right skills and expertise. Harnessing these collective capabilities is the secret to accelerated future growth. We’ll work with your team to train and embed the next generation of skills and competencies required to unleash high performance team selling.
Team expectations have also changed. Old ways of incentivising sales performance have limited affect. People want to be connected, part of a team, have greater purpose and meaning in their work. They want to share in the success and be recognised and rewarded. We’ll help you design a new set of performance management standards and measures to create this future experience.